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DCCA NEWS RELEASE: State adds e-file feature to Insurance Certificate Submittal System

Posted on Oct 14, 2015 in Latest Department News, Newsroom, Office of the Governor Press Releases

HONOLULU – The state Department of Commerce and Consumer Affairs (DCCA), Professional and Vocational License Division (PVL) adds a new “e-File Upload” feature to the online Insurance Certificate Submittal System. This feature allows insurance agents to electronically submit contractor (CT) and pest control operator (PCO) general liability and workers compensation insurance certificate information online at

The new “e-File Upload” feature allows the following submittals:

  • Submittals by insurers that are not licensed in Hawaii (also listed as “Not an Admitted Insurer”),
  • Workers compensation insurance provided by “Leasing Companies,” and
  • Submittals for CT/PCO licensees that were previously terminated.

These types of submittals were not possible in the previous version of the system.

Insurance agents licensed in Hawaii should continue to use the original “Login” process. All agents will receive an email confirmation receipt for online submittals.

“We hope this new feature will help us reduce the processing time of all certificates received,” said PVL Licensing Administrator Celia Suzuki. “Receiving all submittals electronically should make the process more efficient.”

The updated online service was created through a partnership with PVL and the state’s internet portal manager, Hawaii Information Consortium, LLC. The service is one of many online services for citizens and businesses offered through the state’s official website, (

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Media Contact:

Shelly Kunishige

Multimedia Education Specialist

Hawaii Insurance Division

Department of Commerce and Consumer Affairs

Email: [email protected]

Office: (808) 587-6735