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HTA NEWS RELEASE: HTA is Accepting Health and Safety Plans from Hawaii’s Hotels

Posted on Nov 17, 2020 in Latest Department News, Newsroom

HONOLULU – The Hawai‘i Tourism Authority (HTA) is accepting COVID-19 Health and Safety Plans from hotel operators in Hawai‘i as required by Gov. David Ige’s Fifteenth Proclamation Related to the COVID-19 Emergency, which he signed yesterday.

According to the proclamation, the plan “shall identify the measures the operator has enacted in response to the COVID-19 pandemic and what guests, customers, invitees, employees, contractors, vendors and other persons who enter the property’s premises may expect in terms of service, accommodations and required safety protocols.” In addition, the plan “shall address all applicable guidance from the CDC and it shall be the responsibility of the hotel operator of each property to accommodate guests who become positive for COVID-19 or are identified as close contacts of a person who is positive for COVID-19, either by accommodating these guests at the property or by securing alternative accommodations.”

The proclamation requires that all “hotel operators shall publish the COVID-19 Health and Safety Plans of each property they operate, including by making it available on their websites and by submitting it to the Hawaii Tourism Authority.”

HTA is accepting COVID-19 Health and Safety Plans from hotel operators in Hawai‘i by email at [email protected]. They must be sent as a PDF. All other formats will not be accepted. HTA is not responsible for ensuring that the submitted plans comply with the requirements of the proclamation. Hotels are urged to review their respective plans to ensure compliance before emailing them to HTA.

COVID-19 Health and Safety Plans that are received in the correct PDF format will be posted at HTA recommends that hotel properties contact their respective association for further guidance and assistance.

For questions regarding the submission of the required plans, please email [email protected].


About the Hawai‘i Tourism Authority The Hawai‘i Tourism Authority is the State of Hawai‘i agency responsible for strategically managing its support of the tourism industry. Established in 1998 to support Hawai‘i’s leading industry and largest employer, HTA continually strives to help ensure tourism’s sustainability and the benefits it brings to residents and communities statewide. Follow updates about HTA on Facebook, Instagram, and Twitter (@HawaiiHTA).

For more information, contact:

Marisa Yamane

Director of Communications & PR Hawai‘i Tourism Authority

[email protected]


Erin Khan

Vice President Anthology Group

[email protected]